Reference

How ora88 Handles Your Personal Data

Your account data belongs to you, and we take that seriously. This policy covers what we collect, why we collect it, and how you can access, correct or remove it — including data tied to your DANA, OVO and GoPay transactions.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and correct dataClear data retention limitsContact path for all data requests

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What Data We Collect and Why

ora88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details needed to verify your identity and process transactions — your name, contact information, and payment method details such as your linked DANA, OVO or GoPay wallet. We also log device identifiers and session activity to

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keep your account secure and detect unusual access patterns. Cookies are used to remember your session preferences and keep you logged in across page visits on mobile or desktop. We do not sell your personal data to third parties. Data shared with payment processors is limited
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strictly to what those processors need to complete your transaction. Where you choose GoPay or OVO for a top-up, only the transaction reference and amount pass to the processor — your full account profile stays with us. Players in Bekasi and across Indonesia access our services
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where local law permits, and our data practices follow the obligations that apply in eligible regions. We keep account data for as long as your account remains active and for a reasonable period after closure, as required by applicable rules. You can request a summary of
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all data we hold about you at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply standard security measures to account data — encrypted connections on all pages, session token controls, and verification steps when your account is accessed from a new device. Data tied to your payment wallets is handled under the same controls as your login credentials.

Encrypted Account Access

All account pages run over encrypted connections. When you log in from a new device, an OTP verification step is required before your session opens.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can clear these through your browser settings at any time.

Wallet Data Limits

Payment data from DANA, OVO and GoPay transactions is stored only as long as needed for transaction records. We do not retain full wallet credentials after a session ends.

Data Retention and Deletion

Account records are kept while your account is active. After closure, data is held for the period required under applicable rules, then deleted or anonymised.

DATA REQUEST CONTACT

Reach Us About Your Privacy

Data requests — access, correction, deletion or objection — go directly to our support team. We handle every request through the channels below and aim to respond within the timeframe required under applicable rules. Have your account details ready when you write in so we can locate your record quickly.

Common Questions About Your Privacy on ora88

Below are the questions we hear most often about data, account privacy and your rights. If your question isn't covered here, reach us directly through live chat or the email address in your account settings.

We collect your name, contact details and identity verification data. We also log your linked payment method references — such as your DANA or OVO wallet identifier — to process transactions correctly.

We share data only with payment processors like DANA, OVO and GoPay, and only the transaction-specific details they need. We do not sell your personal data or share it for marketing purposes.

Contact our support team via live chat or the email address in your account settings. Provide your registered email and we will locate and share the relevant data with you.

Yes. Send a deletion request through live chat or email. We will process it subject to any retention obligations under applicable rules, then confirm once deletion is complete.

We use session cookies to keep you logged in and functional cookies for lobby preferences. You can clear or block cookies through your browser, though some account features may not work without them.

Only the transaction reference and amount are passed to the processor during a top-up. Full wallet credentials are not stored on our side after the session that initiated the payment ends.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoOra88 Banking InfoSamarinda Lucky Slots

How ora88 Handles Your Personal Data

How We Protect and Manage Your Information

Encrypted Account Access

Cookie Controls

Wallet Data Limits

Data Retention and Deletion

Reach Us About Your Privacy

Common Questions About Your Privacy on ora88

01 What personal data does ora88 collect when I open an account?

02 Does ora88 share my data with third parties?

03 How can I access or correct the data ora88 holds about me?

04 Can I ask ora88 to delete my account data?

05 How does ora88 use cookies and can I turn them off?

06 Is my GoPay or OVO wallet data safe after a top-up?

Privacy Policy

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